C’mon Salespeople – Step it up

Man Standing in light
Standard
  • Salesperson 1 shows up two hours late to an appointment with no call, email, or explanation upon arrival.
  • Salesperson 2 backtracks on prior, written, sales programs, resorting to name-calling in the process.
  • Salesperson 3 “drops in” unannounced and offers no focus/value.
  • Salesperson 4 fails to return phone calls and emails – and allows his staff to justify the behavior.
  • Salesperson 5 uses the same┬ácanned message for every type of prospective customer.

I know sales quite well. I engage with salespeople all day long. I also sell. Continue reading